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TOPIC: Updated Problem

Updated Problem 7 years 5 months ago #3452

Hi,

I have updated to 5.543 from 5.495.
I didn't change any settings for this plugin.

But when clicking the download link, the error message appears
'Oops, the link you are using has expired, you need to order again.'

And why is that?

When I see, the tab 'PDF-Protection', it says
'Upgrade to Pro These features are available in the Pro version, which you can find here'
I think I'm a Pro user.
Maybe it causes because of this?
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Updated Problem 7 years 5 months ago #3455

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Hello,

It is probably related, there were some changes in the meta data, but if any new orders are placed, it should work again.

Thanks
Plugin Developer
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Updated Problem 7 years 5 months ago #3460

No, I have tested with new ordered pdf.
So please check it.
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Updated Problem 7 years 5 months ago #3461

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Hello,

I've just checked and there doesn't seem to be a problem with new orders, is it possible that it was still generating? Did you tried again? Do you want me to look into that if sharing login is an option?

Thanks
Plugin Developer
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Updated Problem 7 years 5 months ago #3463

I have tried again and the same results.
Do you mean login for WP admin? FTP?
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Updated Problem 7 years 5 months ago #3465

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Hello,

Site login and description of the problem if possible over email to support at shopfiles.com

Thanks
Plugin Developer
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