Welcome, Guest
Username: Password: Remember me

TOPIC: Duplication Problem when using Cart Checkout

Duplication Problem when using Cart Checkout 8 years 4 months ago #2922

  • jonwebdesign
  • jonwebdesign's Avatar
  • Offline
  • Fresh Boarder
  • Web Designer
  • Posts: 13
  • Karma: 0
Hi

I have recently migrated this clients website from Joomla 2.5 to 3.x and have purchased the latest plugin again.

I have managed to migrate the information across but are having similar issues to last time.

When a buyer uses the buy now button, the page for them to download the file redirects constantly and they never receive the file.
The client receives 12-15 emails stating that a file as been sold, it seems like its stuck.

However the add to cart functionality seems to work fine, one notification email and the clients can download their files.

I will send you a username and password to This email address is being protected from spambots. You need JavaScript enabled to view it. to login and take a look for me as i cannot fix this issue.
The administrator has disabled public write access.

Duplication Problem when using Cart Checkout 8 years 4 months ago #2926

  • admin
  • admin's Avatar
  • Offline
  • Administrator
  • Posts: 900
  • Thank you received: 64
  • Karma: 7
Hi there,

I will look into that, is there an error log I can look into?

Also can you send me the information from the IPN from the problematic order? You can get that from PayPal, basically I need the IPN data and the IPN url so I can replicate the call and see the http response code.

Thanks!
Plugin Developer
e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Need fast web hosting service? Use our SSDShared.com
Get 1 month free cPanel MOCHA LATTE package with coupon: SHOPFILES1MONTH
It works great with both Joomla and WordPress.
How fast? demo.ssdshared.com
The administrator has disabled public write access.

Duplication Problem when using Cart Checkout 8 years 4 months ago #2927

  • admin
  • admin's Avatar
  • Offline
  • Administrator
  • Posts: 900
  • Thank you received: 64
  • Karma: 7
By the way if the site is: www.bjemusic.com/

It might be hosting related or something, the site is loading so slow here I literally get a timeout before being able to see anything else but the title.

If it's working ok over there can you send a test payment of $0.01 to my account This email address is being protected from spambots. You need JavaScript enabled to view it. so I can get the debug IPN data from paypal?

Thanks
Plugin Developer
e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Need fast web hosting service? Use our SSDShared.com
Get 1 month free cPanel MOCHA LATTE package with coupon: SHOPFILES1MONTH
It works great with both Joomla and WordPress.
How fast? demo.ssdshared.com
The administrator has disabled public write access.

Duplication Problem when using Cart Checkout 8 years 3 months ago #2938

  • jonwebdesign
  • jonwebdesign's Avatar
  • Offline
  • Fresh Boarder
  • Web Designer
  • Posts: 13
  • Karma: 0
he tells me he just sent a test payment, please let me know if you need anything else.
The administrator has disabled public write access.

Duplication Problem when using Cart Checkout 8 years 3 months ago #2945

  • admin
  • admin's Avatar
  • Offline
  • Administrator
  • Posts: 900
  • Thank you received: 64
  • Karma: 7
Oddly I did not get an email notification for this, what is the status?
Plugin Developer
e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Need fast web hosting service? Use our SSDShared.com
Get 1 month free cPanel MOCHA LATTE package with coupon: SHOPFILES1MONTH
It works great with both Joomla and WordPress.
How fast? demo.ssdshared.com
The administrator has disabled public write access.
Time to create page: 0.051 seconds